We have real passion for what we do as a team and as individuals. We relentlessly pursue both our own and our team’s goals until we have hit the target. We exceed customer expectations and we get results.
We want to be the best in our own niche. We seek to change the world. We will break new ground in our sector and set new standards. Everything we do should be world class – not only the products we create and the services we provide, but the quality of the entire customer experience, end-to-end – from the first customer contact to the final delivery and beyond.
We understand the difference between right and wrong, and we instinctively choose the right path because it is the right thing to do. If forced to choose between commercial targets and ethics we choose, without hesitation, ethics. We are compassionate towards each other and the outside world. We want to make a difference.
We, as individuals, leaders and employees, trust each other. We proactively share knowledge and information, and never hide what we know from each other. We are completely open with each other and rigorously honest – whether the news is good or bad. When things go wrong, our instinct is not to hide mistakes or problems but shine a light on them – so that we can solve them together. We communicate!
As individual team members, we are fundamentally reliable. We deliver. We can be counted on. Each of us understands that we are working on something bigger than ourselves. We understand that the Team must come first – that its goals, demands and performance must prevail over our personal passions, targets, and ambitions. We trust, serve and respect each other. We always assume that our team-mates’ intentions are good.